Now that you have renamed the folder and made an empty replacement, you should close all the open Windows Explorer windows and attempt to open your program again from the main Desktop shortcut (or from the "Programs" folder in the START Menu). Type the word "Data" (without quotes) for the name of this new folder and press the Enter Key on your keyboard. To do so, go to the "File" Menu, choose "New", then "Folder" and a new folder (called "New Folder") will appear. Once you find it, RENAME the "Data" folder to "Data Old" - to do so, right-click the "Data" folder and select "Rename." Type "Data Old" (without quotes) and then press the Enter key on your keyboard one time.Īfter you rename the existing Data folder that contains your corrupt file, you need to create a new blank "Data" folder in the same directory. If you used the default Data folder that the program automatically chooses as the invoices file directory, locate your Data folder as follows: This changes the file path that program is looking at so it cannot find the file anymore. To do this, you will need to RENAME the folder in Windows that contains your corrupted data. If this file has become corrupted, though, you will have to prevent the program from recognizing this file so it stops repeatedly trying to open this file and then crash. This is so you do not have to manually locate and open your main file. Our Invoicing programs are built to automatically try to open the last invoice file you were working on the last time you closed the program. Regaining access to your Invoices program. However, if you cannot open the program at all because it is repeatedly trying (and failing) to open a corrupted Invoices file, then you need to perform some maintenance on your system to prevent the program from recognizing your existing invoices file. If you can successfully open your program to get a choice to open an existing file, or to create a new file, then you would skip step 1 since you already have access to your program. Regaining access to your Invoices program.If your file is corrupted, you will need to take immediate action to recover your invoice data. Solution home MyInvoices & Estimates Current How can I recover my program and my invoice information from file corruption? (KB012048)
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